Privacy Policy
- Introduction
Welcome to Ignite Synergy Hospitality Products (“Ignite Synergy,” “we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the personal data of subscribers who engage with our specialized services, including Online Apart-Hotel listings, Hotel Management, Digital Marketing, Training, Human Resource Management (HRM), and Business Development Solutions / Consultancy for the Apart-Hotel hospitality industry.
By subscribing to or using our services, you agree to the practices described in this policy.
- Information We Collect
We collect both personal and non-personal information to provide you with efficient, customized, and secure services. The types of data we may collect include:
- Personal Information
- Full name
- Business or company name
- Email address
- Phone number
- Billing and payment details
- Job title or professional role
- Subscription details (type of service, duration, etc.)
- Non-Personal Information
- Browser type and device information
- IP address
- Usage data and website analytics
- Cookies and tracking data (to enhance user experience)
- How We Use Your Information
We use the information collected for the following purposes:
- To process subscriptions and payments
- To deliver specialized hospitality solutions in marketing, HRM, training, and business development
- To communicate updates, promotional offers, and service improvements
- To analyze performance and improve our digital platforms
- To ensure compliance with legal and contractual obligations
- To personalize your experience and recommend suitable services
- Legal Basis for Processing
We process your information based on one or more of the following legal grounds:
- Your consent (for marketing and communications)
- Contractual necessity (to deliver subscribed services)
- Legitimate interests (improving services, preventing fraud)
- Legal obligations (record-keeping, taxation, or regulatory compliance)
- Data Retention
We retain your personal information only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with applicable laws and accounting requirements
- Resolve disputes or enforce our agreements
After this period, your data will be securely deleted or anonymized.
- Data Protection and Security
We implement strict administrative, technical, and physical security measures to protect your data against:
- Unauthorized access
- Loss or misuse
- Alteration or disclosure
All sensitive data (such as payment details) is encrypted during transmission and storage.
- Sharing and Disclosure
We do not sell or rent personal data. However, we may share information with:
- Service providers and contractors (for IT, payment processing, or customer support)
- Legal or regulatory authorities (when required by law)
- Business partners assisting in hospitality service delivery
All third parties are required to comply with our data protection standards.
- Your Rights
As a subscriber, you have the right to:
- Access your personal data
- Request correction of inaccurate information
- Withdraw consent for marketing communications
- Request deletion (“right to be forgotten”)
- Lodge a complaint with a data protection authority if you believe your rights have been violated
Requests can be made via our contact information below.
- Cookies and Tracking
Our website and digital platforms use cookies to improve navigation, analyze site traffic, and tailor content. You may choose to disable cookies through your browser settings, but certain functions may be limited.
- Third-Party Links
Our services may include links to external websites. Ignite Synergy is not responsible for the privacy practices or content of such third parties. We encourage users to review their privacy policies before providing any personal data.
- Updates to This Policy
We may update this Privacy Policy periodically. All changes will be posted on our website with a revised effective date. Continued use of our services after changes means you accept the updated terms.
- Contact Us
For questions, concerns, or requests related to your privacy, please contact us at:
Ignite Synergy Hospitality Products
Email: info@ignitesynergyhospitality.com
Address: Plot 1796, Ngozi Okonjo-Iweala Street, Wuye Abuja
Website: www.ignitesynergyhospitality.com